As a customer support intern, your role will be to support the Truecaller for Business customers regarding the technical queries on the Truecaller product.
Selected intern's day-to-day responsibilities include:
1. Respond to customer queries and close customer tickets via email
2. Ensure SLA & CSAT
3. Upgrade your skills constantly on the Truecaller for Business product and the features
4. Demonstrate technical and debugging knowledge of the issues
5. Work independently and own the raised matter till closure
6. Work with data, generate and analyze reports
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 8th Aug'22 and 12th Sep'22
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Truecaller is the leading global platform for verifying contacts and blocking unwanted communication. We enable safe and relevant conversations between people and make it efficient for businesses to connect with consumers. It has an integrated caller ID service to achieve call-blocking functionality and social media integration to keep the phonebook up-to-date with pictures and birthdays. It was developed by the Swedish company True Software Scandinavia AB. The app is available for Android, iOS, BlackBerry, Symbian, Windows mobile, and Windows phone.
