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E-commerce Operations work from home job/internship at Urbo

E-commerce Operations


Work From Home

Start Date Duration Stipend Posted On Apply By
6 Months ₹20000-30000 /Month 1 Jul'19 14 Jul'19
About Urbo (http://www.iurbo.com):
We believe that travel products should be practical and gorgeous to look at. Our team is driven by people who have visited almost every country in the world. We travel. We explore. We build. It's how we turned Amsterdam into one of the world's biggest trading hubs. It's how we are turning Urbo into your trusted travel companion.
About the work from home job/internship:
We are seeking someone who understands that there are a lot of moving parts while managing operations for a growing e-Commerce company. If you see yourself as someone who can wear multiple hats, this is the right job for you.

Selected intern's day-to-day responsibilities include:

1. Collaborating with various internal teams to ensure product listings are fully optimized across multilingual sales channels
2. Keeping track of daily/weekly/monthly order volumes and providing insight into sales metrics
3. Monitoring and analyzing reasons for customer returns and identify patterns that can reduce the return rate for products
4. Identifying and correcting process gaps in daily operation
5. Providing assistance to customer support representatives in dealing with customer queries
# of jobs/internships available: 3
Skill(s) required: MS-Excel (Learn MS-Excel) and English Proficiency (Written) (Learn Business Communication)
Who can apply:
Only those candidates can apply who:
  1. are available for the work from home job/internship
  2. can start the work from home job/internship between 30th Jun'19 and 30th Jul'19
  3. are available for duration of 6 months
  4. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Other requirements:
  1. Strong oral and written communication skills
  2. The ability to turn customer problems into customer wins
  3. The ability to thrive in a small company setting
  4. Strong organizational skills along with being detail oriented
  5. An energetic team player who is flexible and adaptable
  6. Strong computer skills including MS Office
Certificate, Letter of recommendation, Flexible work hours, 5 days a week.

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