- Engage with digital leads promptly through various online channels, including India Mart, email, social media, and website / mobile app inquiries etc.
- Nurture leads through effective communication, providing product information, and addressing customer queries to convert leads into sales.
- Develop a deep understanding of our jewelry collections, materials, and craftsmanship to effectively communicate the unique selling points to potential customers.
- Utilize digital platforms and tools to maintain communication with leads, providing personalized and timely responses.
- Collaborate with the marketing team to create compelling digital content that highlights new arrivals, promotions, and the brand's story.
- Build and maintain strong relationships with digital customers, ensuring a positive and memorable shopping experience.
- Follow up with customers post-purchase to gather feedback and encourage repeat business.
- Set and achieve monthly sales targets, tracking progress and implementing strategies to meet or exceed goals.
- Analyze sales data and customer feedback to identify opportunities for improvement.
- Navigate e-commerce platforms, CRM software, and other digital tools efficiently.
- Provide technical assistance to customers navigating the online shopping process.
- Work closely with the in-store team and management to ensure a seamless customer experience across all channels.
If you are passionate about jewelry, possess strong digital sales skills, and thrive in a dynamic online environment, we invite you to join our team and contribute to the success of our prestigious jewelry shop.
As a company or an individual, you may have a billion-dollar idea or a transformative requirement that could change the world forever. However, without a proper understanding of the software industry, executing such ideas can be derailed, resulting in the failure of an otherwise brilliant concept. Unaware of the challenges in this complex industry, you may end up burning a significant amount of cash and wasting valuable time.
We are a team of experienced product managers who have worked with individuals and companies across various industries, helping them address unique problems. With our expertise, skills, and in-house team of developers, designers, testers, digital marketers, and business developers, we transform ideas into successful tech products and deliver them quickly, giving us a competitive edge in today's fast-paced environment. Our mission is simple: to get things done efficiently and effectively!
