1. Supporting onboarding transaction processing activities
2. Collecting, entering, and maintaining applicant data
3. Collecting, validating, and processing employment-related information for new hires (excludes benefit or payroll processing); activities may include travel documents and medical clearance processing
4. Managing large volume sourcing which may include selection processing activities, scheduling interviews, and coordinating training class placement plus data input to applicable systems
5. Communicating offers or rejections to candidates
6. Providing superior customer service to all employees by promptly responding to employee inquiries
7. Achieving performance measures and adhering to established customer service standards
8. Escalating non-routine matters to appropriate individuals
9. Adhering to established processes, procedures, and systems
10. Interpreting standards, administrative procedures, and practices
11. Maintaining records relating to employee/customer inquiries
12. Ensuring confidentiality and security of applicant data
13. Processing mail, order supplies, and other duties as needed by the department
Requirements:
1. MBA (HR)
2. HR or staffing experience
3. Process Management skills
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
United Airlines operates approximately 4,900 flights a day to 355 airports across five continents. In 2018, United operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including US mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco, and Washington, D.C; and international hubs in Narita, Frankfurt, London, and Guam. United has been serving India for more than a decade with daily nonstop flights to Delhi and Mumbai from New York, while expanding its Indian business with a third non-stop flight from San Francisco to Delhi starting December'19.
United's India Knowledge Center (IKC) was set up in 2015 and has been rapidly expanding with over more than 400 employees right now. IKC focuses on analytics-driven business activities to support the financial, technical, and commercial operations of the company.