Marketing Internship

Customer Support and Sales Executive: Inbound and Outbound Calls
Answering Customer Queries as well as question participants to obtain full understanding of what information is being requested, Email handling, Chat, Customer support, Schedule and
Follow Up Calls.

- Knowledge of products, providing quality customer service on every call.
- Communicate clearly and effectively with participants.
- Promote good listening skills and manage length of calls.
- Recognize and manage assertive customer calls
- Convert calls and inquiries into sales
- Organize and priorities duties
- Experience in telesales is preferred.
- Able to give product presentations to client (if required)

Core Competencies: Moderate computer skills, PC & Internet Excellent Typing Skills Excellent Customer Service Skills Professional telephone manner

Preferred Gender: Female

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