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Operations Internship

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Operations

Teleperformance India

Jaipur

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 23,000 /month

APPLY BY

19 Jun' 20

118 applicants

About the internship

ONLY FOR THE CANDIDATES FROM JAIPUR

Selected intern's day-to-day responsibilities include:

1. Manage large amounts of incoming calls
2. Identify and assess customers needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open & interactive communication
4. Provide accurate, valid and complete information by using the right methods/tools
5. Meet personal/customer service satisfaction targets and call handling quotas
6. Handle customer complaints, provide appropriate solutions & alternatives within the time limits and follow up to ensure resolution
7. Maintain records of customer interactions, process customer accounts, and file documents
8. Follow communication procedures, guidelines, and policies
9. Take the extra mile to engage customers

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd May'20 and 26th Jun'20

3. are available for duration of 6 months

4. have relevant skills and interests

Number of openings

About Teleperformance India

Website

Teleperformance India, established in 2001, is the leading provider of outstanding omnichannel customer experience at every single opportunity. Known for it's quality offering and outstanding people practices, Teleperformance India evolved into the preferred offshore contact center outsourcing option for English speaking nations. It is also a known name within the domestic market for its full suite of solutions extended in English and 11 regional languages.

With operations spread across Gurgaon, Indore, and Jaipur, over 8000 tele-performers deliver omnichannel customer experience, with solutions ranging from customer care, technical support, debt collection, customer acquisition, social media, data analytics, and back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

Activity on Internshala

Hiring since November 2019

7 opportunities posted

2 candidates hired