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Operations Internship in Kumily at OYO Rooms


OYO Rooms


Start Date Duration Stipend Posted On Apply By
1 Month ₹10000 /Month 2 Dec'19 16 Dec'19
Full time
About OYO Rooms (http://www.oyorooms.com):
OYO is south Asia's largest hotel chain, founded with a single mission at heart - to help people find their perfect space in every place. We partner with asset and home owners, providing travellers and city dwellers 5500+ exclusive hotels across 160+ towns in 5+ countries.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Managing daily operations of various SMART hotels in a cluster and ensuring a great guest experience
2. Interacting with guests during check-in and check-out time to drive a positive experience
3. Implementing initiatives to control a bad check-in experience such as guest calling before arrival, estimating over-booking etc
4. Driving delight initiatives led by the function of the cluster
5. Monitoring HM/PM and hotel staff to ensure all the property operations are smooth and the property is well maintained for guests
6. Working with property trainers to drive property training for staff
7. Ensuring all bookings are being billed in the OYO tab and no booking is slipping or being misappropriated by the PM/owner
8. Helping in monitoring and checking regular stock levels & order room supplies as needed for the peak season
9. Ensuring adherence to all OYO operational procedures and guidelines
10. Ensuring that all rooms are in the best of condition for a guest to stay
# of Internships available: 5
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 2nd Dec'19 and 1st Jan'20
  3. are available for duration of 1 month
  4. have relevant skills and interests
** Women willing to start/restart their career can also apply.

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