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Operations Internship in Mumbai at Cafe Coffee Day

Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
2 Months ₹5000 /Month 16 Apr'19 30 Apr'19
Full time
 
About Cafe Coffee Day (https://www.cafecoffeeday.com):
Cafe Coffee Day is a coffee shop for the young and the young at heart. We're part of Coffee Day Global Limited. Popularly known as CCD, we strive to provide the best experience to our guests. To put it plainly, we brought in the concept of cafes to India. The first one opened in 1996 on Brigade Road in Bangalore and continues to be one of the most happening places in the city. The young and the young at heart immediately took to the place. A smart, simple space that they could call their own for a while sit down, talk and listen to conversations, hold short meetings or even have a lot of good fun all over steaming cups of coffee. CCD today is totally in tune with its target audience. It's a strong relationship the brand shares. It's been an exciting journey since then, becoming the largest organized retail cafe chain in the country. What's more, if your travels take you to Austria, the Czech Republic or Malaysia, do stop by our CCDs there for the taste of a blend from home.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Communicate and collaborate with diverse audiences
2. Guest interaction and service
3. Increase in revenue through merchandise sales and up-selling / cross-selling
4. Personalize the guest interactions
5. Listen to guest feedback in real time and address it as per SOP
6. Achieve assigned targets
7. Identify opportunities and propose suggestions to increase up/cross-selling of products in the caf
# of Internships available: 20
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 16th Apr'19 and 16th May'19
  3. are available for duration of 2 months
  4. are from Mumbai and neighboring cities
  5. have relevant skills and interests
Perks:
Certificate, Letter of recommendation, Flexible work hours.

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