Operations Internship

Selected intern's day-to-day responsibilities include:

a. Administrative Tasks:
1. Assist in scheduling meetings and follow-ups.
2. Maintain and update spreadsheets, databases, and CRM tools.
3. Handle documentation and record-keeping.

b. Marketing Support:
1. Support social media content creation and scheduling.
2. Assist with email campaigns and newsletters.
3. Conduct market research and competitor analysis.
4. Help with event coordination and promotional activities.

c. Tech Assistance:
1. Test platform features and report bugs.
2. Provide basic tech support to users.
3. Assist with data entry and system updates.

d. Inquiry & Support:
1. Respond to basic customer or school inquiries via email/chat.
2. Follow up on leads and maintain inquiry logs.
3. Help resolve common user issues.

e. Delivery Support:
1. Assist in preparing program materials (workbooks, presentations).
2. Help coordinate trainer schedules.
3. Ensure smooth communication between delivery teams and schools.

f. Research & Reporting:
1. Research trends in edtech and prepare brief reports.
2. Collect feedback from stakeholders.
3. Support in creating performance and project reports.

g. Team Collaboration:
1. Attend team meetings and contribute ideas.
2. Collaborate with other team members on projects.
3. Shadow senior team members to learn processes.

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