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Operations Manager Internship

Actively hiring

Operations Manager

PatilKaki

Navi Mumbai

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 10,000 /month

APPLY BY

17 Feb' 25

Be an early applicant

About the internship

Selected intern's day-to-day responsibilities include:

1. Oversee the dispatch of all orders (offline and online) and track their progress to ensure timely delivery
2. Utilize company-specific dispatch software to manage order fulfillment and update progress
3. Monitor e-commerce and courier orders, ensuring accurate dispatch and tracking progress
4. Maintain regular updates on delivery timelines and resolve any delays or issues
5. Track Return to Origin (RTO) orders and analyze trends to minimize their occurrence
6. Maintain detailed and organized sheets to monitor offline order status
7. Handle customer inquiries and complaints related to delivery or dispatch issues with professionalism and efficiency
8. Collaborate with internal teams and courier partners to resolve any delivery concerns promptly
9. Generate reports on dispatch performance, RTO rates, and order tracking efficiency
10. Suggest process improvements based on data insights to optimize operational workflows

Skill(s) required

Database Management System (DBMS) Effective Communication MS-Excel Time Management

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 18th Jan'25 and 22nd Feb'25

3. are available for duration of 6 months

4. are from or open to relocate to Navi Mumbai and neighboring cities

5. have relevant skills and interests

Other requirements

1. Proficiency in using dispatch/order management software

2. Strong skills in Microsoft Excel/Google Sheets for tracking and reporting

3. Familiarity with e-commerce platforms and courier systems like Shiprocket, Delhivery, or similar tools

4. Excellent problem-solving and organizational abilities

5. Strong communication skills for effective customer handling and team coordination

6. Ability to multitask and manage priorities in a fast-paced environment

7. Accountability and ownership of dispatch processes

8. Adaptability to handle dynamic order management requirements

9. A detail-oriented mindset to ensure operational precision

Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

About PatilKaki

PatilKaki is a local home brand turned online snack store that had started as a two-person team but has now bloomed into a strong 30-person family. PatilKaki has a community of 10,000+ people and our products have reached the farthest corners of India. Our story was covered by Midday and even by Times Retail. The name may sound naive, but we're very technology-driven for a product company. Our entire OMS has been developed in-house. With these combined efforts, PatilKaki has had a staggering month-on-month growth rate since its inception. We're looking for people who can join us in this meteoric growth. All things considered, PatilKaki is the place to be if you want to experience the taste of startup culture and work with great people.

Activity on Internshala

Hiring since April 2021

402 opportunities posted

102 candidates hired