Customer Service/Customer Support Part Time Internship

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Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
1 Month
Stipend
₹ 10,000 /month
APPLY BY
24 Apr' 24
Posted 3 weeks ago
Internship
Part time

About part time job/internship

Selected intern's day-to-day responsibilities include:

1. Design, implement, and manage CRM strategies and processes to maximize customer engagement, retention, and loyalty
2. Stay current with industry trends and advancements in CRM technology to recommend and implement improvements
3. Utilize CRM software to segment customers, analyze data, and create targeted marketing campaigns
4. Develop and maintain customer databases, ensuring accuracy and completeness of information
5. Collaborate with cross-functional teams to integrate CRM with other business systems and processes
6. Ensure compliance with data protection regulations and best practices in data security

Benefits:

1. Paid internship
2. Opportunity to sharpen your interpersonal skills
3. Professional development opportunities
4. Insights into consumers' behavior
5. Job offer based on performance

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. can start the part time job/internship between 9th Apr'24 and 14th May'24

3. are available for duration of 1 month

4. are from or open to relocate to Delhi and neighboring cities

5. have relevant skills and interests

Other requirements

Requirements:

1. Bachelors degree in Marketing, Business Administration, or a related field

2. Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams

3. Detail-oriented with strong organizational and time management abilities

4. Ability to adapt to a fast-paced and dynamic work environment

5. Experience with marketing automation tools and techniques is a plus

6. Proven experience working with CRM software, such as BiteSpeed is a plus

Perks

Certificate Informal dress code

Number of openings

1

About Sepoy & Co.

At Sepoy & Co. we craft our mixers with the finest water from The Himalayas. We use over 15 botanical extracts and natural ingredients to create our drinks. You will find our products in the finest hotels, bars, and restaurants, and at the home of India's tastemakers!
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Hiring since April 2024
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