Customer Service/Customer Support Part Time Internship

Actively hiring
Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 5,000 /month + Incentives
APPLY BY
30 Apr' 24
Posted 3 weeks ago
Internship
Part time

About part time job/internship

Are you a dynamic individual with excellent communication skills and a passion for providing top-notch customer service? SK ASSOCIATES is seeking a 'Customer Service/Customer Support intern' to join our team. As an intern, you will have the opportunity to work closely with our customers, addressing their needs and ensuring their satisfaction.

Selected intern's day-to-day responsibilities include:

1. Assist customers via phone, email, and online chat professionally and courteously
2. Resolve customer inquiries and issues promptly and efficiently, escalating to the appropriate team member when necessary
3. Maintain accurate records of customer interactions and transactions in MS Excel
4. Collaborate with team members to improve overall customer service processes and procedures
5. Communicate with customers in English and Hindi, both spoken and written, to cater to our diverse client base
6. Provide feedback to management on customer trends and issues to help improve our services
7. Assist in other administrative tasks and projects as assigned

If you are a motivated individual looking to gain valuable experience in customer service and support, apply now and embark on an exciting internship with SK ASSOCIATES!

Skill(s) required

Digital Marketing Email Marketing English Proficiency (Spoken) English Proficiency (Written) Facebook Marketing Hindi Proficiency (Spoken) Instagram Marketing MS-Excel MS-Office Telugu Proficiency (Spoken) Urdu Proficiency(Spoken)

Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. can start the part time job/internship between 2nd Apr'24 and 7th May'24

3. are available for duration of 3 months

4. are from or open to relocate to Hyderabad and neighboring cities

5. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week
Additional information

Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 5000 per sale generated).

Number of openings

10

About SK ASSOCIATES

Welcome To SK Associates, Where we provide a comprehensive range of services related to Bank Loans, CIBIL issue Resolution And Bank Loans Training
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Hiring since April 2024
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