Customer Service/Customer Support Part Time Internship

As a Customer Service/Customer Support intern at Happiness Plans, you will have the opportunity to work closely with our valued customers to ensure their satisfaction and loyalty. Your proficiency in English (spoken and written), MS-Excel, MS-Office, and Hindi (spoken) will be essential in providing top-notch support.

1. Assist customers via phone, email, and chat to resolve inquiries and concerns in a timely and professional manner.
2. Maintain accurate records of customer interactions and transactions using MS-Excel.
3. Collaborate with the sales team to provide support in processing orders and managing customer accounts.
4. Proactively reach out to customers to gather feedback and ensure their needs are being met.
5. Assist in creating and updating customer service documentation and training materials.
6. Participate in team meetings and training sessions to enhance your skills and knowledge.
7. Contribute to a positive and collaborative work environment that prioritizes customer happiness.

If you are a proactive and detail-oriented individual with a passion for customer service, we would love to have you join our team at Happiness Plans! Apply now to embark on an exciting internship experience where you can make a real impact on our customers' happiness.

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