As a Customer Service/Customer Support intern at Happiness Plans, you will have the opportunity to work closely with our valued customers to ensure their satisfaction and loyalty. Your proficiency in English (spoken and written), MS-Excel, MS-Office, and Hindi (spoken) will be essential in providing top-notch support.
1. Assist customers via phone, email, and chat to resolve inquiries and concerns in a timely and professional manner.
2. Maintain accurate records of customer interactions and transactions using MS-Excel.
3. Collaborate with the sales team to provide support in processing orders and managing customer accounts.
4. Proactively reach out to customers to gather feedback and ensure their needs are being met.
5. Assist in creating and updating customer service documentation and training materials.
6. Participate in team meetings and training sessions to enhance your skills and knowledge.
7. Contribute to a positive and collaborative work environment that prioritizes customer happiness.
If you are a proactive and detail-oriented individual with a passion for customer service, we would love to have you join our team at Happiness Plans! Apply now to embark on an exciting internship experience where you can make a real impact on our customers' happiness.
Only those candidates can apply who:
1. are available for the part time job/internship
2. can start the part time job/internship between 17th Feb'25 and 24th Mar'25
3. are available for duration of 3 months
4. Candidates who are from Indore
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Happiness Plans is the one destination for all travel-related services. Our expertise includes holidays, air tickets, destination weddings, events, and study abroad services. We are available with a global presence.