As a Customer Support and Service Representative at [Company Name], you will be the first point of contact for our customers, offering timely, accurate, and friendly assistance. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive and efficient experience. You will collaborate with various teams to provide solutions and contribute to continuous improvement in our support processes.
Key Responsibilities:
1. Respond promptly to customer messages on WhatsApp.
2. Provide accurate product or service information.
3. Resolve customer issues efficiently.
4. Maintain a friendly, professional tone.
5. Document interactions for records.
6. Identify and troubleshoot customer problems or complaints, ensuring timely and effective resolution.
7. Escalate complex or unresolved issues to appropriate departments or higher-level support when necessary.
Only those candidates can apply who:
1. are available for the part time job/internship
2. can start the part time job/internship between 14th Sep'24 and 19th Oct'24
3. are available for duration of 6 months
4. have relevant skills and interests
Welcome to Flying Pigeon Solutions, where education meets expertise in the world of stock trading. We are dedicated to guiding aspiring traders and investors through the complexities of the financial markets with our premier educational courses and dynamic live trading sessions. At Flying Pigeon Solutions, we offer a wide range of online courses designed to elevate your trading skills.
