About part time job/internship
Paudhewale.com is India's fastest-growing online marketplace for plants and gardening essentials. We connect plant lovers with nature while blending India's cultural, wellness, and Vastu traditions. Join our mission to nurture a green community!
Selected intern's day-to-day responsibilities include:
1. Customer query resolution:
a. Respond to customer inquiries via WhatsApp, email, and chat (e.g., order tracking, plant care tips, returns).
b. Resolve complaints with empathy (e.g., wilted plants, delivery delays).
2. Seller support:
a. Assist sellers with onboarding, inventory updates, and payment-related queries.
b. Educate sellers on platform guidelines.
3. Community engagement:
a. Manage WhatsApp groups for plant parents, sharing care tips and updates.
b. Encourage user-generated content (UGC) via campaigns like #MyPlantStory.
4. Feedback & reporting:
a. Document customer/seller feedback to improve the platform experience.
b. Share weekly reports on common issues (e.g., monsoon delivery challenges).
5. Catalogue management: List/Review Products of the sellers.
Skill(s) required
Content Writing
CRM
Effective Communication
English Proficiency (Spoken)
English Proficiency (Written)
Hindi Proficiency (Spoken)
MS-Excel
MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the part time job/internship
2. can start the part time job/internship between 16th Feb'25 and 23rd Mar'25
3. are available for duration of 3 months
4. Candidates who are from Patna
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Interest in gardening.
2. Prior experience in customer service.
3. Basic knowledge of using ChatGPT & similar tools.
Perks
Certificate
Informal dress code
5 days a week
Number of openings
3
About Paudhewale.com
At PaudheWale Marketplace, we're passionate about bringing the beauty and benefits of nature into your life. As avid gardeners and nature enthusiasts ourselves, we understand the joy and satisfaction that comes from nurturing plants and creating vibrant green spaces. That's why we've made it our mission to provide gardening enthusiasts across India with everything they need to cultivate thriving gardens and connect with nature on a deeper level.
Our Story: Paudhewale: Marketplace began with a simple yet powerful vision: to make gardening accessible to everyone, regardless of their skill level or experience. Founded in year 2022, our journey started with a small team of dedicated horticulturists and gardening enthusiasts who shared a common goal: to inspire and empower individuals to embrace the joys of gardening and experience the transformative power of nature firsthand.
Activity on Internshala
Hiring since September 2024
