Are you a dynamic and customer-oriented individual looking to kickstart your career in customer service and sales? We have the perfect opportunity for you as a customer service/customer support intern at Waterrock Hospitality Private Limited! Your role will involve interacting with customers in English and Hindi, providing excellent customer support, and driving sales for our hospitality services.
Selected intern's day-to-day responsibilities include:
1. Assisting customers with inquiries and providing information about our resort
2. Resolving customer complaints in a professional and efficient manner
3. Processing orders and bookings accurately and in a timely manner
4. Identifying potential sales opportunities and upselling services to customers
5. Maintaining a positive and helpful attitude in all customer interactions
6. Collaborating with the sales team to achieve targets and goals
7. Collecting feedback from customers to improve our services and customer experience
If you have strong communication skills, a passion for customer service, and a desire to learn and grow in a fast-paced environment, then we want to hear from you! Join our team at Waterrock and take your first step towards a successful career in the hospitality industry. Apply now!
Only those candidates can apply who:
1. are available for the part time job/internship
2. can start the part time job/internship between 7th Jul'24 and 11th Aug'24
3. are available for duration of 3 months
4. have relevant skills and interests
1. You should love the travel and hospitality industry
2. Have a flair for interacting with people and get a kick from resolving issues
3. Sales should naturally come to you
4. Be ready to work within a boot strapped environment
5. Have fun above all!
Waterrock Hospitality is a startup in the offbeat vacation sector. Based out of Pune, the company manages its properties in Bhor and has 3 other villas within the same area. The organization is set to add in 6-10 more rooms to its existing inventory of 16 Keys. We plan to onboard at least 15 villas in 2024-25 and an additional 15 by 2026! Led by Tier 1 MBAs who have extensive experience with BIG4s and MNCs.
