About part time job/internship
Selected intern's day-to-day responsibilities include:
1. Marketplace order management: Oversee the end-to-end process for orders placed through the marketplace, including order placement, tracking, and coordination with vendors to ensure timely and accurate fulfillment.
2. SOP development: Develop detailed SOPs for marketplace order management, covering key areas such as material discovery, order placement, vendor communication, and tracking of orders within the marketplace platform.
3. Process optimization: Analyze current marketplace workflows, identify inefficiencies, and propose improvements to streamline order handling and enhance the overall customer experience.
4. Vendor coordination: Act as the primary liaison with vendors on the marketplace, ensuring their products are accurately listed, orders are fulfilled, and any issues or discrepancies are promptly resolved.
5. Data management: Maintain and manage accurate records of marketplace orders, delivery timelines, and vendor performance metrics to ensure smooth operations.
6. Reporting and Analysis: Generate performance reports related to marketplace orders, including order accuracy, fulfillment rates, vendor reliability, and customer satisfaction metrics.
7. Collaboration: Work closely with the marketplace development team to provide feedback on order management features and suggest enhancements to improve vendor and customer experiences.
8. Customer support: Assist design studios using the marketplace with order-related inquiries, ensuring a smooth, reliable, and satisfactory order experience through the platform.
Skill(s) required
Effective Communication
Lead Generation
MS-Excel
Negotiation & Problem-solving
Product Strategy
Sales
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the part time job/internship
2. can start the part time job/internship between 16th Sep'24 and 21st Oct'24
3. are available for duration of 6 months
4. have relevant skills and interests
Other requirements
1. Currently pursuing or recently completed a degree in engineering from Tier 1 Colleges.
2. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
3. Excellent communication skills, both written and verbal, for effective vendor and team interaction.
4. Proficiency in Microsoft Office or Google Workspace (Excel/Sheets) for data analysis and reporting.
5. Ability to work independently and as part of a team in a dynamic startup environment.
6. Familiarity with order management systems or previous experience in operations is a plus.
7. Problem-solving mindset with a proactive approach to process improvement.
Perks
Certificate
Letter of recommendation
Number of openings
1
About Project Studio
We are a stealth startup building a vertical SaaS platform for design studios. We were founded by alumni of IIT Roorkee and BITs Pilani having over 10 years of deep experience in the vertical. Our platform integrates project management, team collaboration and management, sourcing marketplace, and advanced AI features to streamline the workflow of independent design studios. We are looking for a motivated Fullstack Intern who is passionate about technology and eager to contribute to a dynamic and innovative environment.
Activity on Internshala
Hiring since September 2024
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