Tech Support Part Time Internship

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Tech Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 20,000 /month
APPLY BY
23 Aug' 24
Posted 3 weeks ago
Internship
Part time

About part time job/internship

Selected intern's day-to-day responsibilities include:

1. Assist in the installation and configuration of contact center software solutions, including IVR, ACD, CTI, and CRM systems
2. Troubleshoot software performance, reliability, and scalability issues under the guidance of senior team members
3. Assist in providing training to end-users on the use of contact center software solutions
4. Collaborate with other members of the contact center team, including software developers, quality assurance analysts, and project managers
5. Develop and maintain software documentation, including installation and configuration guides, troubleshooting manuals, and training materials
6. Identify opportunities for process improvement and work with the team to implement solutions
7. Ensure that all software installation and configuration follows established standards and best practices

Skill(s) required

Computer Networking Linux MySQL

Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. can start the part time job/internship between 24th Jul'24 and 28th Aug'24

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. Be familiar with the Linux and Windows operating systems.

2. We need candidates who are in their final year or have completed their BE/B.Tech./BCA.

2. The candidate should know the basics of MySQL and Postgres.

3. For interview purposes, the candidate should be ready with a Linux machine like CentOS or Ubuntu for the live Linux command test.

4. The candidate should be available on a rotational shift.

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages

Number of openings

5

About Exotel

Exotel is India's largest cloud telephony company. We aim to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel's cloud telephony eliminates the need to invest in any hardware or maintenance. And that is one of the biggest pain points of traditional systems like EPABX/PBX. Every business, irrespective of its size should be able to utilize features like IVR, call recordings to sound professional, and serve its customers better. We believe that we're at the forefront of something big. Cloud telephony is poised to change the way businesses function.

We've been around since 2011 and have been helping more than 2000+ businesses across India grow. We're a high-energy startup. We work out of Bangalore, sit around a desk, go for coffee together, and handle everything from routers to disk failures to sales calls to customer setups. We're dreaming big, and growing fast. Cloud telephony is here to stay!
Activity on Internshala
Hiring since March 2019
45 opportunities posted
6 candidates hired
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