1. Work with our digital and virtual product interface where different events, webinars, and quizzes need to be created with the help of the provided CMS system and successful delivery to clients needs to be handled
2. Work closely with developers in terms of making a good product and work closely with clients for smooth execution of the delivery process
3. Present our product demo to clients in their technical aspect - after the sales team closes the deal, the delivery team comes into action where they will be managing end-to-end delivery of the product to clients
4. Work closely with the team and clients to refine/ensure proper client delivery and successful customer engagements
5. Promote good working relationships and encourage high standards of conduct and work performance
6. Take care of client satisfaction and feedback
Requirements:
1. B. Tech/M. Tech, BCA/MCA, only B. Tech, MBA
2. Must possess skills in testing the product in which they are working
3. Should be able to find out issues/bugs - such as overall sanity testing for the site through which usability experience can be enhanced
4. Must have good skills in MS Excel, Word, and PowerPoint
5. Manage live customer communications, written and/or verbal to ensure that the live customers are aware of our plans and how these may impact their services
Times Internet, the digital arm of The Times Group, is India's leading digital products company with diversified businesses and over 38 brands, with 270 million unique visitors a month and 21.4 billion page views. Established in 1999, Times Internet has been instrumental in transforming India's digital landscape and has products that inform, entertain, and enable users globally. It has been built on a strong foundation and value system inherited from Bennett & Coleman. Times Internet is at a vantage point to revolutionize the digital ecosystem with its thriving brands, businesses, and global partnerships. The Economic Times business vertical (ET B2B) team, under the aegis of its parent company Times Internet Limited, has been pursuing cutting-edge work in the B2B space through its industry-focused content, online news publishing, curated events, and conferences. Some of the popular properties managed are ETAuto, ETCIO, ETTelecom, ETRealty, ETMasterClass, and many more.
