Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 29th Mar'24 and 3rd May'24
3. are available for duration of 6 months
4. have relevant skills and interests
1. Demonstrate agility and meticulous attention to detail in engaging with customers to discern their pain points, collect feedback, and address their suggestions effectively
2. Proactively tackle challenging issues by employing problem-solving skills and a forward-thinking approach to ensure swift resolution and customer satisfaction
3. Exhibit innovative thinking to propose creative solutions and enhancements that add value to the product and improve the overall customer experience
4. Cultivate empathy towards customers by understanding their needs, concerns, and frustrations, and actively working towards providing empathetic support and solutions
5. Possess strong communication skills to articulate customer feedback and issues clearly and concisely to relevant teams and stakeholders
6. Collaborate effectively with cross-functional teams, including product development, to prioritize and address customer needs and incorporate valuable feedback into product enhancements
7. Adaptability to a fast-paced environment and ability to manage multiple tasks simultaneously while maintaining a high level of quality and attention to detail
OR