Product Support Engineering Internship in Multiple locations at Directi
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Product Support Engineering
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
30000 /month
Apply By
7 Jun' 22
The hiring for this internship will be online and the company will provide work from home/ deferred joining till current COVID-19 situation improves
Internship with job offer
Internship with job offer
About Directi
Directi comprises a group of tech businesses owned, operated, or invested in by Bhavin Turakhia. The group boasts of multiple business units that are run independently by their respective management teams. The Directi portfolio companies comprise Radix, Flock, and Zeta.

Across these businesses, Directi employs 1600+ people across 8 offices, with over 9 million customers, revenues of over $250 million, and a group enterprise value of over $1.4 billion. With offices in India, the US, and the UAE, the company has invested in multiple categories leading global brands across business areas as diverse as web presence (domains, hosting, cloud-infrastructure), online advertising, communication & collaboration (voice and messaging), and payments (benefits and compensation).
Activity on Internshala
Hiring since January 2022
6 opportunities posted
3 candidates hired
About the internship
Selected candidate's day-to-day responsibilities include:

1. Communicating with customers in a friendly and professional manner and helping them resolve any problems faced when using the product
2. Providing omnichannel support over chat, email, phone, and social media
3. Helping fix any bugs that crop up in the product and contributing to the feature documentation
4. Working with our development team and suggesting updates and features to continuously improve the customer experience
5. Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
6. Participating in the product planning process to ensure that features requested by customers are prioritized and implemented
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written)
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 23rd May'22 and 27th Jun'22

3. are available for duration of 6 months

4. have relevant skills and interests

Perks
Certificate Letter of recommendation Flexible work hours 5 days a week Job offer
Number of openings
6