1. Sharing with them all program, project, Kraftshala initiatives related information
2. Understanding and solving their individual queries by liaising with different stakeholders, both internal and external, - academic team, product & tech team, industry experts, current and ex-students, etc.
3. Ideating on new activities that will further improve their experience, executing the same and collecting feedback
4. Using various tools, software, and platforms to automate various processes thereby reducing human intervention and ensuring a seamless delivery
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-ExcelMS-Office
Kraftshala makes India's most loved marketing and sales training programs with an advocacy score of 95%. We believe that education becomes a lot more fruitful, and a lot more fun, when you get kickass practitioners and real experts to train emerging talent. Our programs are built on frameworks and examples from the best in the industry and they are consistently updated with the latest, cutting-edge tools & learnings from the field. This is why S&M professionals from India's top consumer companies (like Unilever, P&G, Nestle, Yum! Brands, etc.) as well as students currently studying in the best business schools of the country (IIMs, ISB, FMS, XLRI, SP Jain, IIFT, etc.) find value in our programs (remember 95%?). We are a team that is gunning to bring transformative changes to India's higher education ecosystem. Welcome to the ride!