Are you passionate about quality assurance and interested in gaining hands-on experience in the Ayurvedic industry? Look no further! Ayurveda House Private Limited is looking for a dynamic Quality Analyst intern with excellent English proficiency and effective communication skills to join our team.
Key responsibilities:
1. Perform quality monitoring and provide trend data, quality reports, and feedback to CRM and higher management
2. Review email responses to members and provide trend data, quality reports, and feedback
3. Participate in the design of call/email monitoring formats and quality standards
4. Use quality monitoring data management system to compile and track performance at team and individual level
5. Participate in member listening programs to identify customer needs and expectations
6. Provide actionable data to various internal support groups as needed
7. Coordinate and facilitate call calibration sessions for customer care staff
8. Perform other duties as assigned
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 29th Mar'24 and 3rd May'24
3. are available for duration of 3 months
4. have relevant skills and interests
Experience the power of ancient Ayurveda with 100% genuine Ayurvedic health and personal care products from Ayuvya! Our philosophy is to promote the richness of Ayurveda tradition and bring it to the modern world by providing quality products to mankind. To get one-stop access for all your Ayurvedic health and beauty needs, you can check out our Ayuvya app.