About the internship
We are looking for a motivated Sales Support Intern to assist our sales team in managing customer interactions and handling incoming and buying leads, particularly through cold calling. The ideal candidate will help drive sales growth by supporting day-to-day operations, providing excellent customer service, and facilitating communication between clients and the sales team.
Selected intern's day-to-day responsibilities include:
1. Cold Calling: Initiate calls to potential customers from provided leads, particularly via platforms like IndiaMART, to generate interest and schedule meetings.
2. Handling Incoming Calls: Respond to incoming inquiries from customers, offering accurate product/service information and directing calls to the appropriate departments when needed.
3. Lead Management: Track, manage, and prioritize incoming leads from multiple sources, including IndiaMART, ensuring timely follow-up and lead qualification.
4. Client Communication: Provide clients with up-to-date information about products and services, fostering positive relationships and ensuring satisfaction.
5. Data Entry & CRM Management: Maintain accurate records of all interactions with leads and customers in CRM systems, ensuring that sales representatives have up-to-date information.
6. Sales Support: Assist sales representatives with various administrative tasks, such as preparing sales materials, scheduling appointments, and managing documentation.
7. Follow-Up: Ensure consistent follow-up with potential clients to maximize lead conversion and contribute to the sales pipeline.
Skill(s) required
Effective Communication
English Proficiency (Spoken)
English Proficiency (Written)
MS-Excel
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Oct'24 and 22nd Nov'24
3. are available for duration of 3 months
4. are from or open to relocate to Noida and neighboring cities
5. have relevant skills and interests
Other requirements
1. Excellent communication skills, particularly over the phone.
2. Confidence in cold calling and lead engagement.
3. Strong organizational skills and attention to detail.
4. Familiarity with lead management platforms such as IndiaMART or CRM tools.
5. Basic understanding of sales processes and customer service principles.
6. Ability to work in a fast-paced, dynamic environment.
Perks
Certificate
Informal dress code
Free snacks & beverages
Number of openings
1
About Indian Robotics Solution
Indian Robotics Solution is the first Indian company to develop a penta-performer drone named Thermal Corona Combat Drone' which serves as the solution for five problems during the COVID-19 outspread, namely sanitization, thermal screening, announcement, medication & surveillance (day & night), simultaneously! It was previously known as Indian Robo Store. It has a team of highly enthusiastic technocrats inspired and thriving to optimize its expertise to innovate and customize the available state of the art & technology around.
Our mission is to meet the expectations of valuable clients in the robotics segment by bringing world-class technology onto the door of every customer. Our competitive edge is that we strive to provide quality and customer satisfaction through every possible means. The impetus to realize the expectations and imagination of our valuable clients fascinates us the most and works as a catalyst for our team to excel and set a benchmark in what we do.
Activity on Internshala
Hiring since November 2021
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