1. Manage the company s social media accounts, including Facebook, LinkedIn, and Twitter, ensuring consistent and engaging content.
2. Brainstorm creative campaign ideas to promote brand awareness and engage our target audience.
3. Monitor various social media platforms, such as Facebook, Instagram, Twitter, and LinkedIn, to track user engagement and performance.
4. Analyze analytics to evaluate the success of campaigns and provide actionable insights.
5. Understand the overall concept of the company, including brand identity, customer personas, product goals, and service aspects.
6. Engage with customers or clients, providing exceptional service and support and potentially contributing to sales efforts.
7. Provide recommendations to management for improving the customer experience on social platforms and internal processes.
8. Learn and become proficient in internal software systems utilized for social media management and reporting.
9. Generate engaging content for blogs, infographics, and videos to share across social channels.
10. Manage scheduling on content calendars to ensure timely and consistent posting.
11. Track user engagement and performance on various social media platforms using tools like Google Analytics.
12. Respond to customer feedback and messages promptly and professionally.
13. Coordinate with the social media manager and specialist for daily operations and campaign execution.
14. Participate in networking events to build brand awareness and establish industry connections.
Tricky Solution is one of the most rapidly growing digital marketing company in Mumbai, providing an array of information technology and business consulting services that include website development, software development, 360-degree digital marketing, search engine optimization, social media marketing, PPC (paid per click), search engine marketing, bulk SMS, etc. Our updated infrastructure, coupled with our team strength of 20+ professionals, enables us to blend superior technology with core functional expertise to deliver outstanding solution.