Software Operations Intern

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Actively hiring
Software Operations
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 7,000-9,000 /month
APPLY BY
7 Dec' 23
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Working on the I/O Sense cloud platform to solve customer problems
2. Working on involvement with the client, project management, and sales teams in product onboarding and customer training
3. Working as the frontier for handling customer queries and recommending product features as per customer needs
4. Sharing feature requests and collaborating with the product team in implementing effective workarounds
5. Analyzing and reporting malfunctions in the product functionality and documenting test reports

Requirements:

1. Excellent communication skills - can communicate effectively with the client and internal teams regardless of the format (written or verbal)
2. Problem solver - the ability to solve problems and alleviate conflicts or escalate tactfully
3. Taskmaster - the ability to multitask, manage time, and prioritize

Additional information:

1. This is a non-coding internship
2. The main aspects of the role are client engagements, product vetting, and project management
3. Recommending solutions and suggesting improvements to the product is what sets you apart in this role
4. We are looking for people with strong analytical skills and a strategic mindset and those who are ready to go the extra mile with us

Skill(s) required

Google Workspace Internet of Things (IoT) MS-Office

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 23rd Nov'23 and 28th Dec'23

3. are available for duration of 3 months

4. are from or open to relocate to Mumbai and neighboring cities

5. have relevant skills and interests

Perks

Certificate Letter of recommendation Job offer

Number of openings

3

About Faclon

Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we evolved as a one-stop and highly relevant IoT & AI company to drive digital transformation and industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas.
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Hiring since May 2016
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