Store Fashion Consultant Internship

Reports into: Floor Manager/Asst Store Manager/Store Manager
Job purpose: To contribute towards the KPIs of the store and contribute towards the organization's objectives

Selected intern's day-to-day responsibilities include:

(a) Customer service:
1. Providing customer service by being up-to-date with the latest fashion trends while maintaining a timeless knowledge of fashion principles
2. Assisting customers in creating a complete ensemble

(b) Increase sales:
1. Accountable for achievement of individual sales targets and daily tasks assigned
2. Responsible for securing and growing client base through generating or pursuing leads
3. Upselling and focus on basic KPIs ensuring increased overall customer satisfaction and store profitability

(c) Floor engagement:
1. Replenishment (tables, racks, shelves, walls) as per the brand's standards on color blocking, size, styles, etc.
2. Ensuring the store including the back office is maintained at all times, by taking care of all hygiene and cleanliness standards

Soft skills:

1. Customer service: Listening to the customer s needs and understanding each client to personalize suggestions to the client s preferences and personal style, body type, price range, and the occasion for which the customer is dressing
2. Accountability: Holds self, accountable for the deliverables assigned
3. Compliance: Complies with established control systems/rules/SOPs

36