Supply Chain Management (SCM) Internship

Selected intern's day-to-day responsibilities include:

1. Coordinate Order Dispatch: Review incoming orders from the e-commerce platform.
2. Prioritize orders based on shipping methods and delivery deadlines.
3. Ensure Order Accuracy and Timeliness: Communicate with Logistics Partners: Provide necessary documentation and instructions for smooth logistics operations
4. Communicate with logistics partners to schedule pickups and deliveries
5. Keep detailed records of all dispatch activities, including order processing, shipment tracking numbers, and delivery confirmations
6. Collaborate with Customer Service Team:Work closely with the customer service team to resolve any order-related issues reported by customers, such as delivery inquiries, product complaints, or return requests.
7. Provide timely updates and resolutions to ensure a positive customer experience
8. Reconciliation of RTO & Returns Data: Regularly reconcile data related to Return to Order (RTO) and returns processing
9. Verify the accuracy of RTO and returns data against inventory records and financial reports to ensure consistency and compliance

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