Technical Software Support Internship

Selected intern's day-to-day responsibilities include:

1. Working on the I/O Sense cloud platform to solve customer problems
2. Working on involvement with the client, project management, and sales teams in product onboarding and customer training
3. Working as the frontier for handling customer queries and recommending product features as per customer needs
4. Sharing feature requests and collaborating with the product team in implementing effective workarounds
5. Analyzing and reporting malfunctions in the product functionality and documenting test reports

Requirements:

1. Excellent communication skills - can communicate effectively with the client and internal teams regardless of the format (written or verbal)
2. Problem solver - the ability to solve problems and alleviate conflicts or escalate tactfully
3. Taskmaster - the ability to multitask, manage time, and prioritize

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