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Technical Support Engineering Internship

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Technical Support Engineering

Data Resolve Technology

Faridabad, Delhi, Ghaziabad, Gurgaon, Noida

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 20,000 /month

APPLY BY

21 Sep' 21

42 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond to customer cases assigned to you in line with SLA
2. Ensure full understanding of the issue (including impact to customer)
3. Gather logs, configuration details and attempt to reproduce the reported issues
4. Adhere to company policies and procedures regarding customer handling, case management, and service entitlement verification

Skill(s) required

Computer Networking Linux SQL

Earn certifications in these skills

Learn SQL

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 6th Sep'21 and 11th Oct'21

3. are available for duration of 6 months

4. have relevant skills and interests

Added requirements

1. Must have a bachelor's degree or higher in Computer Science, or equivalent experience

2. Must have experience of deploying application at client location

3. Must have troubleshooting of cross-platform OS ( Windows, Linux, Mac)

4. Must have familiarity with support tools

5. Must have excellent written and verbal communication skills

6. Must have Linux & windows fundamentals

7. Must have a good understanding of networking fundamentals (TCP/IP, 3-way handshake, DNS, UDP, etc.)

8. Must have knowledge of application layer protocols SMTP, FTP & HTTP etc. SSL/TLS Routing

9. Must have knowledge of firewall & Antivirus Proxy queries, permissions, jobs, etc.

10. Must have the ability to work well with others on a team basic understanding, installation of MongoDB

Perks

Flexible work hours 5 days a week Job offer

Number of openings

About Data Resolve Technology

Website

Data Resolve Technologies is a fast-growing young IT product company in the area of cybersecurity and cyber intelligence and helps businesses secure their data from theft and loss, along with business risk mitigation through the security analytics module of their award-winning product 'inDefend Business'. Data Resolve has thousands of footprints in their customers' network spread out in dozens of countries and is highly recommended for any medium-sized company's top management who wants to assess the risk of their business through cyber intelligence and achieve a global standard of data security. The game changers - A national bestseller published by random house publishing has covered the story of data resolve under the top 20 extraordinary success stories from the Indian Institute of Technology, Kharagpur.

Activity on Internshala

Hiring since July 2021

19 opportunities posted