Technical Support Internship in Bangalore at Uolo Technology
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Technical Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
15000-20000 /month
Apply By
29 May' 20
The hiring for this internship will be online and the company will provide work from home/ deferred joining till current COVID-19 situation improves
Internship with job offer
Internship with job offer
About Uolo Technology
Uolo is India's largest K-12 network with 1M+ students on the platform. Uolo works with the students to provide personalized learning products that improve the learning outcomes of the student.
About the internship
Selected intern's day-to-day responsibilities include:

1. Working with customers and team members for problems that may arise in an organization
2. Answering phone calls, writing replies to emails and excelling in customer service
3. Providing technical solutions to different problems of customers by taking the help of different tools
4. Ensuring that the call comments are properly arranged and suitable information is provided to customers
5. Maintaining high-quality standards taking into view each aspect of attending the customer, listening to their problems and offering appropriate solutions to them
Skill(s) required
MS-Office MS-Excel English Proficiency (Spoken) Hindi Proficiency (Spoken) Kannada Proficiency (Spoken)
Learn these skills on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 1st May'20 and 5th Jun'20

3. are available for duration of 6 months

4. have relevant skills and interests

* Women willing to start/restart their career can also apply.

Other requirements

1. Act as an intermediary between the organization and customer such as dealing with the complaints and queries of consumers

2. Preparation of set answers in order to reply to customer queries immediately

3. Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction

4. Should have an attitude that is well approachable by customers and understanding their problems

5. Should have extremely good listening skills in order to understand what the customer wants to say or express

6. Must know Languages: English, Kannada, Hindi, and Manageable Telugu and Tamil

Perks
Certificate Letter of recommendation Informal dress code Job offer
Number of openings
1

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