As a technical support intern at Cnergee Technologies Private Limited, you will have the opportunity to hone your skills in effective communication and client interaction while gaining hands-on experience in the fast-paced world of IT support. Join our dynamic team and help us provide top-notch technical assistance to our valued clients.
Selected intern's day-to-day responsibilities include:
1. Respond and troubleshoot client inquiries and technical issues via phone, email, and chat
2. Provide and deliver timely and accurate solutions to client problems to ensure customer satisfaction
3. Assist and support in the installation, configuration, and maintenance of software and hardware systems
4. Collaborate and work with team members to resolve complex technical issues and escalate as needed
5. Document and maintain client interactions and technical solutions for future reference
6. Stay and remain up-to-date on industry trends and developments to provide cutting-edge support
7. Participate and engage in ongoing training and professional development opportunities to enhance your skills and knowledge
If you are a proactive problem-solver with a passion for technology and a knack for communication, we want to hear from you! Take the first step towards a rewarding career in technical support with Cnergee Technologies Private Limited. Apply now and embark on an exciting journey of learning and growth.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 16th Nov'24 and 21st Dec'24
3. are available for duration of 6 months
4. are from or open to relocate to Navi Mumbai and neighboring cities
5. have relevant skills and interests
Cnergee Technologies predominantly is into the business of developing software in the heart of Navi Mumbai's Central Business District has easy accessibility. Cnergee Technologies has grown from a handful of moderate members to one of the pioneers in the ISP business, supported by professionals. CTPL is exploring possibilities in different Industry segments simultaneously. As an organization, Cnergee Technologies Private Limited is expanding on a PAN India basis as well as making its presence felt in the global arena (international).