Telecaller Internship

Selected intern's day-to-day responsibilities include:

1. Making outbound calls: Contacting potential or existing customers to inform them about products or services.
2. Handling inbound calls: Addressing inquiries from customers and providing relevant information.
3. Customer follow-up: Following up on previous calls to ensure customer satisfaction or to provide additional information.
4. Data entry: Recording customer details and responses accurately in the CRM system.
5. Sales and marketing: Promoting products or services to meet sales targets.
6. Resolving customer issues: Addressing customer complaints and resolving issues promptly.
7. Providing product information: Educating customers about product features, benefits, and pricing.
8. Scheduling appointments: Setting up meetings or appointments for sales teams or customer visits.
9. Feedback collection: Gathering customer feedback to improve products or services.
10. Reporting: Preparing and submitting daily call logs and performance reports to supervisors.
11. Compliance: Ensuring adherence to company policies and legal requirements during interactions.
12. Training and development: Participating in regular training sessions to enhance communication and sales skills.

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