We are currently seeking a dynamic Telecalling Executive to join our skincare brand. The ideal candidate will be responsible for engaging with customers through telephone conversations, promoting our products, and providing exceptional customer service.
1. Conduct outbound calls to potential and existing customers to promote skincare products and services
2. Effectively communicate product features, benefits, and promotions
3. Handle customer inquiries and provide accurate information about our skincare range
4. Resolve customer concerns and escalate issues as needed
5. Identify and qualify potential leads through phone conversations
6. Work on documenting and maintaining a comprehensive database of customer interactions
7. Work on staying updated on skincare product details, ingredients, and benefits to provide informed responses to customer queries
8. Work on meeting and exceeding weekly/monthly sales targets
9. Implement upselling and cross-selling strategies as appropriate
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Hindi Proficiency (Spoken)MS-Excel
Affordable, unique, lush, and Indian, wholesome goodness defined by just 4 letters - A.U.L.I. Indulgent, luxurious, and organic - Auli Lifestyle isn't just about products that pamper and prime you to look and feel your best, it is a lifestyle and wellness statement. Offering an exuberant range of fabulously lush organic and natural products that are perfect for both gifting and self-indulgence, Auli Lifestyle has an offering for every budget, for every need or greed, and promises to leave you utterly spoilt for choice!
Auli Lifestyle was conceptualized and created by Aishwarya Biswas in June 2017 who left her flawless corporate job to start on her own. Auli Lifestyle started with 10 customers and now there are over 20,000 customers worldwide who depend on only Auli Lifestyle products for their skincare, haircare, and overall wellness.