1. Make calls based on provided data: Conduct outbound calls to potential or existing clients using data supplied by the company to inform, gather details, or sell products/services.
2. Maintain call records in Excel: Accurately record each call in Excel, noting customer responses, follow-up requirements, and any key remarks or feedback.
3. Generate leads: Identify potential customers and document their interests or concerns, forwarding qualified leads to the sales team.
4. Report to team leader: At the end of each day, prepare and submit a report detailing the number of calls made, outcomes (e.g., leads generated, appointments set), and any challenges or noteworthy feedback to the team leader.
5. Make follow-up calls: Conduct follow-up calls based on previous conversations to nurture leads or remind customers of ongoing offers.
6. Meet daily targets: Ensure the completion of a set number of calls or meet other performance metrics as outlined by the team leader.
Stance International is a global leader in digital marketing, providing a comprehensive suite of services tailored to meet the needs of businesses worldwide. Our expertise spans SEO, website design, IVR (interactive voice response), WhatsApp messaging, content creation, and social media marketing. We are dedicated to helping brands establish a strong digital presence, enhance user engagement, and achieve measurable growth. With a focus on innovation and results, we provide custom strategies that leverage the latest industry trends and technologies to ensure our clients stand out in an increasingly digital landscape.
