Travel & Tourism Internship

Selected intern's day-to-day responsibilities include:

1. Connecting with customers over phone & emails to understand their requirements
2. Developing a good knowledge of international and domestic destinations
3. Handling direct dealing with hotels/offline suppliers & transporters for contracted rates
4. Managing hotel bookings
5. Handling international and domestic packages including cost calculation, hotel booking, designing itineraries, etc.
6. Handling customers' orders & payments
7. Confirming all reservations & documents prior to arrival & travel
8. Maintaining all records & documentation of day to day activities
9. Following up & solving any complaints with regards to the delivery of services to the clients & achieving their maximum satisfaction

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