1. Conduct user research activities: Conduct calls to participants and follow the script to gain insights into various product features
2. Communicate effectively: Possess excellent communication and verbal skills to engage with participants and stakeholders
3. Demonstrate persuasive skills to encourage participants to provide detailed and candid feedback
4. Maintain a curious and inquisitive mindset towards technology trends and advancements, particularly in the music streaming industry
5. Handle multiple research tasks and prioritize them effectively
6. Ask open-ended questions that prompt participants to share detailed insights
7. Work collaboratively with the user research lead and cross-functional teams to support research initiatives
8. Maintain a professional and empathetic demeanor to make participants feel comfortable and encourage open sharing of insights
9. Use effective questioning techniques to delve deeper into participants' thoughts, behaviors, and preferences
10. Stay updated on industry best practices and emerging research methodologies
11. Demonstrate strong organizational skills to manage time and meet deadlines for research activities
12. Share findings, observations, and recommendations with the lead
13. Use probing techniques to explore user experiences, motivations, and pain points in-depth
14. Follow research protocols and methodologies to gather qualitative and quantitative data
Saavn is the world's largest South Asian-focused music streaming service with millions of monthly active users. We are 200+ entrepreneurs, across New York, California, Mumbai, Gurgaon, and Bangalore, who help music lovers access, discover, and listen to their favorite music across all languages and genres. We blend digital technology, data analysis (which we have affectionately coined music science), and strong, fearless business acumen to reach all corners of the globe. Through partnerships with Apple, Google, Facebook, Twitter, and Shazam - to name a few - Saavn reaches more music fans than any other South Asian service. Our award-winning mobile products, partnerships, and thought leadership has been featured in some of the world's leading publications, such as The New York Times, Forbes, The Wall Street Journal, The Economic Times, The Times of India, CNBC, and many more.