Chat Support Work From Home Internship

Chat Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 8,000-10,000 /month
APPLY BY
12 Feb' 25
Posted 3 weeks ago
Internship

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Responding promptly to customer inquiries via live chat
2. Resolving client concerns regarding account setup, trading platforms, and other services
3. Identifying and troubleshooting issues effectively
4. Collaborating with internal teams to resolve complex queries when needed
5. Providing clients with accurate information about our products, services, and promotions
6. Educating users on trading platform functionalities and processes
7. Building positive relationships with clients by understanding their needs
8. Actively collecting feedback and sharing insights with the team to improve our offerings
9. Maintaining a polite, professional, and friendly tone in all communications
10. Upholding confidentiality and adhering to company guidelines and protocols

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Problem Solving
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 10th Jan'25 and 14th Feb'25

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. Prior experience in customer support, especially in chat-based roles (preferred but not mandatory)

2. Excellent written English skills; additional languages are a plus

3. Familiarity with forex trading or financial services (advantageous)

4. Basic proficiency in using CRM or chat tools

5. Problem-solving and multitasking abilities

6. Empathy, patience, and customer-first mindset

Number of openings

9

About Wages Provider

At Wages Provider, our mission is to connect talented job seekers with companies that offer fair compensation for their skills and experience. We are dedicated to helping our clients find top talent through our expertise in recruiting and talent acquisition.

Our team of experienced recruiters works closely with both job seekers and employers to identify the right fit for each position, ensuring that our clients have the talent they need to succeed. Whether you are a job seeker looking for a new opportunity or an employer seeking to fill a critical role, Wages Provider is here to help.
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Hiring since January 2025
1 opportunity posted
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