1. Assist the seller's acquisition executive in identifying and contacting potential sellers through various channels, including phone calls, emails, and social media.
2. Communicate with potential sellers to introduce Prodokraft's platform, explain the benefits of selling on our platform, and address any questions or concerns they may have.
3. Guide potential sellers through the onboarding process, including registration, account setup, and product listing.
4. Provide ongoing support to sellers to help them navigate the platform, optimize their product listings, and maximize their sales potential.
5. Collect feedback from sellers regarding their experience with the platform and communicate any issues or suggestions to the seller's acquisition executive.
6. Maintain accurate records of seller interactions, onboarding progress, and other relevant information in our CRM system.
7. Collaborate with cross-functional teams, including marketing and customer support, to ensure a seamless onboarding experience for sellers.
Skill(s) required
English Proficiency (Spoken)Hindi Proficiency (Spoken)MS-Excel
Prodokraft is a fast-growing Indian e-commerce startup that aims to bring together craft product sellers and buyers who love handmade products. The name 'Prodokraft' comes from the fusion of 'Prodo' and 'Kraft', where 'Prodo' means products and 'Kraft' represents craft. The company is passionate about promoting Indian culture and heritage through a wide range of handmade products, including handlooms, antiques, art pieces, jewelry, furniture, and perfumes, but isn't limited to all of these.
At Prodokraft, we believe in supporting small and medium-scale craft businesses and helping them reach a wider audience. We offer a platform for craft product sellers to showcase their products to a global audience and for buyers to purchase their favorite craft products. We are committed to becoming the go-to destination for anyone looking to buy authentic Indian craft products.
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