Client Onboarding And Support Work From Home Internship

Actively hiring
Client Onboarding And Support
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 1,000 /month
APPLY BY
20 Nov' 24
Posted 4 days ago
Internship

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Assist newly signed-up colleges through the onboarding process, ensuring they are set up on the platform
2. Provide tutorials, demonstrations, and walkthroughs to help colleges understand and use the admin panel's features effectively
3. Respond to any queries or issues that colleges face during onboarding, providing timely and effective support
4. Work closely with the internal team to ensure a smooth and hassle-free onboarding experience
5. Maintain detailed records of support interactions and follow-ups
6. Gather feedback from colleges and suggest improvements to the onboarding process

Skill(s) required

Effective Communication Negotiation & Problem-solving Sales
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 21st Oct'24 and 25th Nov'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Strong communication and interpersonal skills

2. Patience and problem-solving ability when guiding users through new processes

3. Technical aptitude to explain the app’s features and assist with troubleshooting

4. Strong organizational skills to track and manage multiple onboarding processes at once

5. Customer service experience or familiarity with onboarding processes is a plus

Number of openings

4

About College Compass

Introducing College Compass, the all-in-one app designed to connect college communities. With College Compass, colleges can effortlessly post and manage events, from academic seminars and career workshops to social mixers and sporting events. Students can explore a comprehensive event calendar, purchase tickets, or RSVP directly through the app. The intuitive interface also offers personalized event recommendations, reminders, and easy social sharing to keep students engaged. College Compass helps streamline event organization for colleges while enhancing student involvement and campus life.
Activity on Internshala
Hiring since August 2024
7 opportunities posted
1 candidate hired
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