About the work from home job/internship
As a Customer Retention intern at Apport Software Solutions Private Limited, you will have the opportunity to work closely with our clients to ensure their satisfaction and loyalty. With your knowledge of client interaction, client relationship management, and effective communication skills, you will play a crucial role in maintaining and enhancing our customer base.
Selected intern's day-to-day responsibilities include:
1. Engage with clients to understand their needs and expectations
2. Develop and implement strategies to improve customer retention rates
3. Address customer inquiries and concerns in a timely and professional manner
4. Monitor customer feedback and satisfaction levels
5. Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling
6. Provide support in organizing customer events and loyalty programs
7. Assist in analyzing customer data to identify trends and patterns for targeted retention efforts
If you are a proactive and results-driven individual looking to gain valuable experience in customer retention, this internship is the perfect opportunity for you. Join us at Apport Software Solutions and make a positive impact on our clients' experiences.
Skill(s) required
Client Relationship
Effective Communication
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 25th Nov'24 and 30th Dec'24
3. are available for duration of 6 months
4. have relevant skills and interests
Other requirements
Only those candidates can apply who:
1. are available for the work from office job/internship
2. are available for duration of 6 months
3. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Flexible work hours
Number of openings
10
About Apport Software Solutions Private Limited
Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp.
QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. For more details, check out our website: https://quicksell.co/
DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, and analytics, a bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/