Customer Service/Customer Support Work From Home Internship

Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 7,000 /month
APPLY BY
23 Mar' 25
Posted 1 day ago
Internship

About the work from home job/internship

Selected intern's day-to-day responsibilities include

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner
2. Assisting customers with product information, order status, and issue resolution
3. Maintaining accurate records of customer interactions and transactions in the CRM system
4. Collaborating with cross-functional teams to address customer needs and improve overall satisfaction
5. Identifying opportunities for process improvement and contributing to ongoing initiatives
6. Providing feedback to management on customer trends and areas for improvement
7. Upholding company values and brand image through every customer interaction

Skill(s) required

CRM English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 20th Feb'25 and 27th Mar'25

3. are available for duration of 2 months

4. have relevant skills and interests

Perks

Letter of recommendation

Number of openings

1

About Snackbite

We're a healthy snacking startup (8+ years into our service) bidding to revolutionize the Indian snacking industry with snacks that are healthy, tasty, unique, and easily accessible. We sell our snacks through our website and multiple other channels across the country. Over the last few years, we have also forayed into the core FMCG segment seeking to disrupt the snacks category with our new product line catering to the Indian audience. We are working hard to provide the best quality products to our customers and continuously working towards new product development. We are looking for candidates who are ambitious toward work and curious to grow.
Activity on Internshala
Hiring since February 2025
1 opportunity posted
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