Are you a proactive, detail-oriented individual with a passion for providing exceptional customer service? Join our team as a Customer Service/Customer Support intern at Chaperone company! As an intern, you will have the opportunity to sharpen your skills in MS-Excel, spoken and written English, as well as Hindi proficiency.
Key Responsibilities:
1. Provide prompt and courteous responses to customer inquiries through various communication channels.
2. Assist customers with booking and scheduling services, ensuring accuracy and efficiency.
3. Maintain accurate records of customer interactions and transactions in MS-Excel.
4. Collaborate with team members to resolve customer issues and escalate as needed.
5. Monitor and respond to customer reviews and feedback to enhance customer satisfaction.
6. Assist in creating and updating customer support documentation and resources.
7. Contribute to ongoing projects and initiatives to improve overall customer service experience.
If you are eager to gain hands-on experience in a fast-paced and dynamic environment, apply now to join our team as a Customer Service/Customer Support intern!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 11th Apr'24 and 16th May'24
3. are available for duration of 6 months
4. have relevant skills and interests
Chaperone is a next-gen hyperlocal market operating in Delhi NCR. We are a nursery aggregator platform, providing a diverse array of plant care services. Our formidable team envisages propagating a better and enhanced ecosystem for plant lovers across the nation. We are looking to provide all the aid to those who want to keep plants in their homes but don't know where to start.
Chaperone is the first company in India to introduce plant day care for people with no one to look after their plants when they are out and about.