Customer Service/Customer Support Work From Home Internship

As a Customer Service/Customer Support intern at Factech Automation Solutions Private Limited, you will have the opportunity to enhance your skills in MS-Office, MS-Excel, and communication while gaining practical experience in a dynamic work environment. Your role will involve assisting customers with inquiries, resolving issues, and providing exceptional service.

Selected intern's day-to-day responsibilities include:

1. Respond to customer inquiries promptly and professionally via phone, email, and chat.
2. Assist in troubleshooting technical issues and providing solutions to customers.
3. Maintain accurate records of customer interactions and transactions.
4. Collaborate with internal teams to ensure timely resolution of customer issues.
5. Identify opportunities for process improvement and contribute to ongoing projects.
6. Demonstrate strong English and Hindi proficiency in all customer interactions.
7. Uphold the company's reputation for outstanding customer service at all times.

Join our team and take the first step towards a rewarding career in customer support at Factech Automation Solutions Private Limited.

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