Customer Service/Customer Support Work From Home Internship

Actively hiring
Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 10,000 /month
APPLY BY
29 May' 24
Posted 3 weeks ago
Internship

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Respond to customer inquiries and provide solutions promptly and accurately through chat-based platforms
2. Deliver excellent customer service by maintaining a positive and professional demeanor
3. Ensure customer satisfaction by addressing concerns, resolving issues, and escalating problems as necessary
4. Convey information, instructions, and explanations to customers effectively
5. Collaborate with team members and cross-functional departments to ensure a seamless customer support experience
6. Adapt to changing priorities and handle multiple tasks simultaneously while maintaining attention to detail
7. Strive for continuous improvement by actively seeking feedback and implementing suggestions to enhance customer support processes
8. Display a high level of empathy and patience in dealing with customer concerns and complaints

Skills & requirements:

1. Strong written communication skills
2. Be open to working night shifts (9 PM to 5 AM) if required

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 24th Apr'24 and 29th May'24

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

2

About FreJun Incorporation

FreJun is a leading cloud communication platform that is revolutionizing the way businesses connect and engage with their customers. With a mission to simplify and enhance business communications, FreJun provides a comprehensive suite of cloud-based communication solutions designed to streamline operations, improve customer experience, and drive business growth.
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Hiring since March 2019
71 opportunities posted
17 candidates hired
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