Customer Service/Customer Support Work From Home Internship

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Actively hiring
Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 5,000 /month
APPLY BY
2 Jul' 24
Posted 3 weeks ago
Internship

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Reach out to GroMo Partners (GPs) via phone to introduce them to the GroMo platform and explain how they can earn by selling our financial products.
2. Provide detailed information about various financial products available on our platform and how to effectively sell them.
3. Assist GPs with any questions or concerns they may have regarding the sales process, and provide step-by-step guidance to help them make their first sale.
4. Encourage and motivate GPs to stay engaged and pursue their sales goals.
5. Address any issues or challenges GPs face and provide solutions to help them overcome these obstacles.
6. Gather feedback from GPs to help improve our training and support processes.
7. Demonstrate patience and empathy when dealing with GPs, ensuring they feel supported and valued.
8. Maintain accurate records of interactions and support provided to GPs, ensuring all information is up-to-date and accessible.
9. Work closely with the internal team to share insights and develop strategies to enhance GP success.

Skill(s) required

Effective Communication Hindi Proficiency (Spoken)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 5th Jun'24 and 10th Jul'24

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Flexible work hours

Number of openings

50

About GroMo

GroMo has the vision to provide access to financial products such as loans, insurance, and investments, to the underserved and unpenetrated tier 2 cities and beyond, what we call The Real Bharat, through a disruptive digitally enabled social commerce model. We are a dynamic team of serial entrepreneurs from IIT Delhi on a mission to create 1,000,000 micro-entrepreneurs who will help in building a better financial future for The Real Bharat enabled by our technology platform.
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Hiring since March 2024
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