As a Customer Service/Feedback Survey intern at Grover Ecommerce Private Limited, you will have the opportunity to interact with customers from PAN India. You need to call customers and take feedback regarding the products that are delivered on Amazon, Flipkart and JioMart. Knowledge of using Amazon app is preferred.
Selected intern's day-to-day responsibilities include:
1. Call to existing customers and take feedback using Phone Call or Whatsapp
2. Providing accurate information about products, services, and company policies
3. Resolving customer complaints and issues to ensure a positive experience
4. Collaborating with team members to identify and implement improvements to customer service processes
5. Maintaining detailed records of customer interactions and transactions
6. Contributing to a positive and supportive work environment through teamwork and excellent communication skills.
This internship opportunity will provide you with valuable experience in the fast-paced world of e-commerce and customer service, and the chance to make a real impact on the company's success. Join us and be part of a dynamic team dedicated to providing exceptional service to our customers.
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 13th Jul'24 and 17th Aug'24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 25 per for every feedback taken).
We are into e-commerce, and our products are on e-shopping platforms like Amazon, Flipkart, JioMart, etc. We are located in Delhi, NCR.
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