As a Customer Service/Customer Support Intern at Heliverse, you will have the exciting opportunity to interact with clients, build relationships, and provide exceptional service. If you possess strong English and Hindi proficiency, along with skills in MS-Excel and effective communication, this role is perfect for you.
Key responsibilities:
1. Assist clients with inquiries and provide solutions in a professional and timely manner.
2. Maintain client relationships through regular communication and follow-ups.
3. Utilize MS-Excel to track and analyze customer data for improving services.
4. Collaborate with team members to ensure seamless client interactions and satisfaction.
5. Handle incoming calls and emails with a positive and helpful attitude.
6. Address customer complaints and issues with empathy and problem-solving skills.
7. Take ownership of customer inquiries and ensure resolutions are met to their satisfaction.
Join our dynamic team at Heliverse and gain valuable experience in customer service while making a positive impact on our clients' experiences. Apply now to kickstart your career in customer support!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 16th Apr'24 and 21st May'24
3. are available for duration of 3 months
4. have relevant skills and interests
Heliverse is a software development company, specializing in web-based software. We work on full-stack development of websites, mobile applications, etc.
