Customer Service/Customer Support Work From Home Internship

Provide timely and accurate responses to customer inquiries via live chat.
Assist customers with troubleshooting, guidance, and support related to InstaWP and WordPress functionalities.
Ensure high levels of customer satisfaction through excellent communication and problem-solving skills.
Collaborate with other team members to resolve complex issues and escalate when necessary.
Maintain detailed records of customer interactions and transactions.
Preferred Qualification:
Computer Science and IT graduates are preferred.
English medium students will be given preference
Skills Expected:
Excellent Communication Skills: Clear and effective communication is essential for this role.
Proficiency in WordPress: Understanding of WordPress CMS and its basic functionalities.
Quick Learner: Ability to grasp technical concepts and new tools/software quickly.
Basic Website Knowledge: Familiarity with websites, hosting, FTP, and related technologies.
Customer Service Oriented: A strong commitment to providing exceptional customer service.
Adaptability: Ability to work effectively in a dynamic environment and handle multiple tasks simultaneously.
Work Schedule:
Candidates must be available for an 8-hour shift during US time zones.
Additional Information:
This position offers opportunities for growth and development within our expanding company.
Training and ongoing support will be provided to ensure success in the role.
Competitive compensation and benefits package offered.
If you are passionate about WordPress, enjoy helping others, and possess the skills outlined above, we encourage you to apply for this exciting opportunity.

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